but far too often, in this new era, Customer Service.
Update:
When I called, an East India sounding man with little to no experience speaking English, very rude, unprofessional, lacking thereof any customer service and boarder line disrespectful answered the phone.
Had to get fingerprinted. Easy, quick, and the staff definitely knew what he was doing. Another employee was helping a customer tape up his large box. Clean friendly location! Highly recommended!
Great customer service is hard to fine! I came into the store for a rush job. I needed 300 color, folded copies by the end of the day. The cost was $700 less then their nerby competitor. I was skeptical of the quality since the price point was so different.
If you are looking for exceptional service and quality product that will not disappoint visit this UPS store!
11/18/2017
This store and its owner were so friendly& helpful.Made my task so easy.Thanks again
Awful experience. General manager Craig is very rude.
I called the store again, and had the same experience, so I've come to the conclusion that this location and it's staffing are not worth of the communities business.
The problem is that he has too much confidence that he has no obligation to the community he services
What he doesn't realize is that, the people who frequent this store, is why he has a job.
Terrible Phone service! I had a Question for some Middle Eastern speak male. He stopped me mid sentence, and start rambling about hours of operation on Saturday, and immediately put me on hold without any conformation. I have no other experiences with this store, so this one employee does neither represent this company, nor this location, but it does need to be address.
Craig,the General Manager, printed one copy to ensure I was satisfied. The quality not only went beyond my expectations the paper was better then the local competitor. Not to mention the competitor told me that type of paper did not exist.
He is Quoted as saying, "Do what you have to do!" after I informed him that I often Google Review/ Yelp.
that same community doesn't require him to respect the merchant anymore, because we patronize these companies without demanding they give back to those very communities.
The Ups Store is a US Finance company based in Norristown, Pennsylvania. The Ups Store is located at 34 E Germantown Pike, Norristown, PA 19401, USA.
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