The visit for xrays went very well, the billing on the other hand...very poor. I spent 20 min waiting while they entered my insurance info into the computer system. I received a bito the insurance company and if i dont pay they will send me to collections. What a joke...I would not recommend this place unless you are paying out of pocket and who does that?
A really great experience. I had an outpatient visit at this hospital for vericose vein surgery and everyone from registration to the nurese and doctors were very nice and professional. I really don't like needles and am nervous going under anesthesia. They made me feel calm and assured. Ellen, Rose and of course my doctor who performed the operation, who I trust completely, are all professional and belong in their chosen field.
Horrible experience after 2 ER visits 2 days in a row i wasn't admitted for a Blocked kidney stone sent home the first day(. After CT scans blood test etc ) .with no antibiotics.. Only pain meds ..2nd day my fever was over 104.5,
The doctors and staff are great BUT I cant seem to find out how to pay them. I haven't received a bill and my service date was 9/11/2017. I know there is something to be paid because my insurance company is waiting on me to meet my deductible to pay their end. Each time I call billing I get a voicemail for a Ms Ortiz. I got a direct number one time and when I called that number they said I don't have a bill to pay. I don't understand why this is so complicated. I just want to pay my bill.
I arrived via ambulance the very next afternoon I still was not treated for an obvious Kidney infection. Due to the blocked stone till after 2 am when i went into Septic shock..and almost died .was on life support and in icu for almost 3 weeks then a few days in a regular room suffered Gangrene in Fingers and toes .still have no feeling in toes and 3 fingers i almost died and lost 60 % of my hair i could go on and on .A few of the Doctors were great but only 1 nurse was .I was so sick and they almost killed when if given a antibiotic tc..None of this would happen also .Never informed My Primary care doctor who has a office in that So called Hospital..and then had to go to a Rehab facility after .Im still not the same and i would never recommend The ER there ..they wasted so much time complaining about the meds (calling my pharmacy etc . have been on for yrs ).. That after a ct scan and routine blood etc .all done the day before they sent me home ..and still didn't treat me for the severe kidney infection till after 2 am .and my blood pressure dropped so low .I went into Septic shock / Spetis.. my life and Health are still not the same , suffering. Pain and loss of wages and not to mention the Mountain of bills .and i am lucky im alive When it was Mercy Suburban it was fine ..Never ever go there ..for a Emergency..Like I said some of my Doctors are affiliated with that place but i would never go to the ER or Be admitted for anything ..Horrible Nightmare
Sheree Wylie is the best patient account representative I have ever spoken with. She has helped me with medical bill issues in such a painless way, and every time I call her with a question, she answers it quickly and last time she said if I ever need help with anything insurance related I can call her or just come in and she will help me apply (Medicaid). She deserves a raise.
Suburban Community Hospital is a US Hospital based in Norristown, Pennsylvania. Suburban Community Hospital is located at 2701 Dekalb Pike, Norristown, PA 19401, USA.
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