The negative reviews are pretty accurate. Way overpriced. The online fish stores put this store to shame. Can get better quality fish overnight shipping. The employees are anything but friendly. And in most cases, simply jerks. They appear knowledgeable, however have provided incorrect information a few times now. Not concerned with providing positive customer service at all. And I experienced the "once you buy it, it's yours, and no guarantees" philosophy once as well. And when they're not in the store being miserable to customers, they're outside smoking while there are a line of people inside waiting to be helped. I shopped here for a few months before I finally had enough. Smug, condescending, miserable, poor business standards. Try online, or travel a bit to find a different store.
We traveled 3 hours total to check this store out. The employees are highly educated on the fish. I didn't see any sick/dead fish in the tanks. They also have other per supplies and we were able to bring our dogs! Can't wait to return!
Great friendly knowledgeable staff. Walked in looking at fish tanks, walked out with complete setup for a saltwater tank. Thank you!
Extremely kind and knowledgeable. Tested my aquarium water for me and explained my water parameters. Helped me pick out plants and fish. Overall great experience. Huge selection and much higher quality than a big chain pet store such as petco. Hands down my favorite fish store in the area.
I drive all the way from NJ to visit this store. They have an amazing selection of fish and coral every week. The manager is super friendly and at this point knows me by name and what I’m looking for as soon as I walk in the door.
Captain Nemo S Aquarium Superstore is a US Pet Store based in Norristown, Pennsylvania. Captain Nemo S Aquarium Superstore is located at 2876 Dekalb Pike, Norristown, PA 19401, USA.
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